WELCOME TO CWS!

CLEANING TODAY FOR A
GREENER TOMORROW


Servicing Richland, Lexington, Sumter, Florence, Marion, Kershaw, Aiken, Berkeley, Charleston, Dorchester, Hilton Head, Beaufort, Bluffton, Jasper, Chattanooga, Dalton, Central Tennessee Markets and Counties!

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ABOUT CWS

Capital Waste Services is a Columbia based waste services company that provides Residential, Commercial and Industrial waste collection, disposal and recycling services in South Carolina, Tennessee, Georgia and Alabama.


SEE WHAT OUR CUSTOMERS ARE SAYING

Laura NLaura N ★★★★★ So I’ve been with Capital Waste for a few years now, and although they have missed a pickup once or twice, they are very responsive when you reach out with a question or concern. In particular, Angela Middleton went above and beyond to get our trash picked up in a timely manner. She even called me on a Saturday morning to make sure the trash would be collected and to find out what’s going on. I’d recommend them for their customer service alone and convenience. Thank you Angela!Response from the ownerYou are certainly welcome Ms. Laura and CWS thanks you for your continued patronage. I thank you for the positive review and if you need further assistance we are just a phone call or an email away. Again, I appreciate you.. Laura C.Laura C. ★★★★★ This morning I spoke to Allen Smith at CWS, and he was super professional, cheery, and helpful! I was having a stressful morning, and Mr. Smith turned it right around. Thank you, Mr. Smith and thank you to Capital Waster Services!Response from the ownerThank you so much Laura for your great review! We appreciate you taking the time to let us know about your great customer service experience! Wayne F.Wayne F. ★★★★☆ 09/07/2023 - I have been contacted by management regarding concerns with noise ordinance within residential area. Seems to be going alright thus far.Thank you management.------------08/23/2023 - Still disregarding noise ordinance. Occurrence on Saturday 08/19/2023 @ 5:15 a.m. and again Monday 08/21/2023 @ 5:30 a.m. Even after speaking with members of y'alls team, including the drivers, the entire community is disrupted early hours of the morning. Why is there no oversight or return of phone calls and/or comments..? I have yet to name drop any individual from the company.--------------New Edit 08/04/2023 - Seems like the activity of servicing in the early morning hours is returning. There appears to be a timeframe of about 3-4 months of keeping to word, then back to the underlying issue of collecting solid waste prior to 5:00 a.m., all within a historic residential neighborhood.-------------Edit to below: I have been contacted by several different individuals from CWS that have assured me that this would be addressed as of a few days ago. As of now, their word is kept and sound. If I could remark now my experience with the company was/is a communication lag. The management seem to care about issues, it is just a matter of trying to find the contact information for those individuals. UNLESS YOU FEEL LIKE SPENDING HOURS IF NOT DAYS RESEARCHING WHO IS WHO WITH THE COMPANY, IT'S GOING TO BE A LENGTHY PROCESS TO GET IN TOUCH WITH ANYONE WHO CAN DO ANYTHING ABOUT ANY ISSUE.If the company manages to keep their word over the next couple of weeks, I will scrub my comment thread and up my star rating as they will have done as they promised, which we can all commend.----------------CWS is servicing business within not only a residential area of town, but a historic residential area with homes dating back over a hundred years. The services for the businesses on the surrounding of this community are getting serviced between the hours of 1:00 a.m. - 3:30 a.m. Monday, Wednesday & Friday.While waking up the entire neighborhood and having no concerns for the children they disturb, this continues week after week, no matter the number of calls into the company.Response from the ownerHell Mr Fisher I will have a management team member reach out to you on Monday. My apologies let’s get this resolved. Heather B.Heather B. ★★★★★ Allen Smith love u!!!! Thanks so much for taking care of me for the 2nd time. Hoping all gets taken care of this week but your so responsive and go above and beyond to help and get my problem resolved. Thanks!!Response from the ownerGreat to hear Ms. Brooks ! Michelle E.Michelle E. ★★★★★ Allen Smith was very helpful and polite. I appreciate his kindness!Response from the ownerThank you so much for letting us know that Mr. Smith did a great job. We appreciate and value your patronage. christine C.christine C. ★★★★★ Setting up service was easy, but there was a discrepancy about my address. Dawn called me (which I missed) and when we did connect, she was professional, helpful and pro-active.If all of my experiences with my service go as well as my experience with Dawn, I will be extremely pleased.Jason A.Jason A. ★★★★☆ Promised a dumpster to be delivered to our restaurant today. No dumpster. Customer service is terrible and hangs up on you. Stay as far away from these people as possibleFollow up:All the issues have been resolved. Thank you Haley!Response from the ownerGood Evening Mr. Azarigian:I apologize but I am happy to work on this for you sir. I also would like your phone number either private message me on this platform or if it is easier for you you can email or call me. angela.middleton@capwasteservices.com 803-814-0040. I just need the name of your business in order to expedite a resolution to this problem. Again my apologies I am happy to help! js_loader
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SERVING OUR COMMUNITY

Welcome to Capital Waste Services, a locally run business servicing the businesses in and around Columbia, SC Charleston, SC Hilton Head, SC Chattanooga, TN, McMinnville, TN and Dalton, GA. Capital Waste Services offers professional and reliable Residential trash collection, with Commercial and Industrial Services.

INVESTING IN THE COMMUNITY - 90,000 residents

As a community oriented company, we are dedicated to providing the very best services to our customers. Today we serve over 90,000 homes and almost 10,000 business and government offices. If you have any questions or comments, please feel free to contact us. We look forward to serving you!

WE ARE A LOCALLY RUN BUSINESS THAT STRIVES TO MAKE A DIFFERENCE IN THE COMMUNITY WE LIVE IN.

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OUR SERVICES

FOR HOME

We’re the largest residential provider in South Carolina and have expanded to Tennessee and North Georgia and provide service to over 80,000 residents.

Residential
OUR SERVICES

FOR BUSINESS

Capital Waste Services provides Front Load Containers, Roll Off Containers and Compactors to over 10,000 businesses and municipal sites all over South Carolina, Tennessee and North Georgia

For Business

CUSTOMER SERVICE

Friendly. Professional. Reliable.


If you have any questions or comments, please feel free to contact us. We look forward to serving you!

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